Privacy Policy

Ravi's Solutions Inc. ("we", "us") provides AI and automation services to businesses in Canada and the United States. We are responsible for the personal information in our custody or control, including information passed to a third party for processing. This policy explains how we handle it, in line with the Personal Information Protection and Electronic Documents Act (PIPEDA).

TODO_COPY — name the individual accountable for privacy compliance and give their direct contact details. PIPEDA's accountability principle requires a designated person, and naming them is standard practice.

Information you give us

Your name, email address, phone number, company and the content of your message when you use a contact or demo form, apply for a role, or correspond with us.

Engagement information

Contact details, correspondence and project records for the people we work with at client organisations.

Technical information

Standard server log data such as IP address, browser type and the pages requested, generated automatically when you visit this site.

This website does not set analytics, advertising or tracking cookies. See our Cookie Policy for detail.

We identify our purposes before or at the time of collection, and we limit collection to what those purposes need. We use personal information to:

• respond to your enquiry and provide the information or demonstration you asked for;
• deliver, support and administer services under a client agreement;
• assess applications for employment;
• operate, secure and improve this website;
• send service or relationship communications, and — where you have consented — occasional updates about our work;
• meet legal, accounting and regulatory obligations.

We rely on your consent to collect, use and disclose your personal information. Consent may be express — for example, when you submit a form or opt in to updates — or implied from the circumstances, such as sending us an enquiry and expecting a reply.

You can withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting hello@ravisolutions.ai. Withdrawing consent may mean we can no longer provide a service. Commercial electronic messages we send include a working unsubscribe link, as Canada's Anti-Spam Legislation (CASL) requires; unsubscribe requests are honoured without delay and in any case within 10 business days.

We do not sell personal information. We share it only as follows:

• with service providers who process information on our behalf — for example hosting, email and business tools — under contracts requiring comparable protection and use only for the purposes we specify;
• with a client, where the information relates to an engagement we are delivering for them;
• where required or permitted by law, including in response to a valid legal demand;
• with your consent, in any other case.

Some of our service providers operate outside Canada. While personal information is in another country it is subject to that country's laws, which may permit access by its courts, law enforcement and national security authorities. We remain accountable for information transferred to a third party for processing.

We keep personal information only as long as needed for the purposes it was collected for, or as long as the law requires — whichever is longer. When it is no longer needed we delete it or render it anonymous.

TODO_COPY — set and publish actual retention periods per category (enquiries, candidate records, client project records, financial records). PIPEDA requires a retention policy; a general statement is not sufficient on its own.

We apply organisational, technical and physical safeguards proportionate to the sensitivity of the information — access on a least-privilege basis, encryption in transit, confidentiality obligations for staff and contractors, and vendor review. Our Security page describes this in more detail. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If a breach of security safeguards creates a real risk of significant harm, we report it to the Office of the Privacy Commissioner of Canada and notify affected individuals as soon as feasible. We keep records of all such breaches for 24 months, whether or not they meet the reporting threshold.

• Access — you may ask what personal information we hold about you, how it is used and to whom it has been disclosed.
• Correction — you may challenge the accuracy and completeness of that information and have it amended where appropriate.
• Withdrawal of consent — you may withdraw consent, subject to legal or contractual restrictions and reasonable notice.
• Complaint — you may challenge our compliance with these principles, as set out below.

To make a request, write to hello@ravisolutions.ai. We will respond within 30 days, or tell you why we need an extension. We may ask you to verify your identity before we release information. Access is free or at minimal cost, and we will tell you of any cost before proceeding.

If you are not satisfied with how we have handled your personal information or your request, contact us first at hello@ravisolutions.ai so we can investigate. If your concern remains unresolved, you may complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1-800-282-1376.

Our services are directed at businesses. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this policy as our practices or the law change. The date above shows when it was last revised, and material changes will be highlighted on this page. This version was last updated on 24 October 2026.

Questions about this policy can go to our privacy and trust contact at hello@ravisolutions.ai, or by phone at +1 289-992-4445. We aim to acknowledge every enquiry within five business days.

TODO_COPY — add the registered postal address. CASL requires a valid mailing address in commercial messages, and PIPEDA expects a named, reachable accountable person.